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Privacy Policy
1. Introduction

1.1 We are committed to respecting and protecting your privacy. This policy sets out our approach. “We” or “Our” in this context are Oak Store Direct Ltd. In the policy we’re referred to as the “Seller”.

1.2 We are committed to protecting the privacy of visitors to the website in accordance with the EU General Data Protection Regulation 2016 (GDPR) (the “Regulation”).

1.3 This privacy policy explains how we may collect personal data and how we use the information we may collect about you.

2. Information collected and retained by the Seller

2.1 We collect personal information about you from personal details provided by yourself in relation to the Services and Products we offer to our buyers. We do not collect any sensitive personal information such as information on your racial or ethnic origins, political opinions, religious beliefs, trade union affiliations, sexual life, health or criminal history.

3. Use of information by the Seller

3.1 We collect information which is necessary to:

3.1.1 provide the Products to you;

3.1.2 notify you of your Product order status; and

3.1.3 carry out internal administration and analysis.

3.2 We can also use that information to enhance your visit to our website by:

3.2.1 telling you about new products, new services and special offers;

3.2.2 tailoring your experience to your preferred choice of activities; and

3.2.3 informing you of changes in our website.

3.3 By providing us with your personal information, you consent to us (and where relevant, our subsidiaries, affiliates and trusted partners) using (including collecting, storing and processing) your personal information. We will of course inform you of any changes to our Privacy Policy and you will have the opportunity to opt out of those changes which affect you.

4. Accessing and amending your personal information

We will process your personal data for the purposes set out in clause 3 above. If, however, you have any queries or requests in relation to Data Protection/GDPR please notify our Data Protection Compliance Officer at: Oak Store Direct Ltd, Unit 1, Riverside Works, Dockfield Road, Shipley, West Yorkshire, BD17 7AD or sales@oakstoredirect.com.

5. Disclosure to Third Parties

5.1 We may disclose your information to necessary third parties to enable us to provide you with the Products or Services. By requesting us to provide you with the Services or Products you consent to this disclosure. This is to enable the Seller to process your payment through a bank, using a bank transfer or cheque or through an online payment processor such as Paypal or NoChex. We will also share your address details with one of our couriers to enable your order to be delivered to you through the courier network.

5.2 We also reserve the right to access and disclose to third parties your information to comply with applicable laws including but not limited to disclosure in accordance with the GDPR Regulation, the Regulation of Investigatory Powers Act 2000 and lawful authority requests, to safeguard the proper operation of our systems and to protect ourselves and our clients.

5.3 When you use our website or apps, we collect information such as the browser and the device you are using, your IP address, your location, the site you have come from, what you did and did not use on the Seller website/app for, or the site you visit when you leave the website. For more information on how we collect this information, see the Seller Cookies Policy.

5.4 When you use a social media feature within our website or apps, and you post to social media platforms such as twitter or facebook for example, the social media site will provide us some basic information about you.

6. Protection of personal information

We use our reasonable endeavours, to ensure proper storage and careful disclosure of your personal information in order that nothing improper happens to your private information. These security measures mean that we may occasionally have to ask you for proof of identity before we are able to disclose personal information to you.

7. External Websites

This Privacy Policy only applies to this website. The website may contain links to external websites. Please note that we are not responsible for the privacy practices of other websites. We recommend that you check the privacy policy of any other websites you may visit through our website. The inclusion of links to such websites does not imply any endorsement of the material on such sites nor any association with their owners or operators. If you have any complaints relating to such sites, please contact them directly.

8. Opt-In

If you tick the appropriate third-party opt-in box the Seller will provide your information to selected third parties. We or they may contact you by mail, telephone or email to let you know about services and products which may be of interest to you. You have the right to ask for a copy of the information held by us about you in our records. You also have the right to correct any inaccuracies in the information as detailed in section 4 above.